Notice of Privacy Practices.

Our responsibilities

Pharmacy on the Park is required by law to keep your protected health information (PHI) private, to give you this notice of our legal duties and privacy practices, to follow the notice currently in effect, and to tell you promptly if a breach occurs that may have compromised the privacy or security of your information.

We will not use or share your information other than as described here unless you tell us we can in writing. If you give us permission, you can change your mind at any time by telling us in writing.

How we use and share your information

Treatment. We use your information to fill your prescriptions and to counsel you, and we share it with your doctors, veterinarian, nurses and other providers involved in your care. For example, we may call your prescriber to clarify a prescription or check a drug interaction. Payment. We use and share your information to bill and get paid by your insurance plan or other payers, for example to confirm coverage or submit a claim. Health care operations. We use your information to run our pharmacy and improve care, for example for quality checks, training, accreditation and audits. People involved in your care. Unless you object, we may share information with a family member, friend or other person you identify who is involved in your care or helps pay for it, such as letting someone pick up your prescription. Reminders and information about treatment. We may contact you by phone, text or mail to tell you a prescription is ready, remind you about refills, or tell you about treatment options or health-related services we offer. Business associates. We share information with companies that provide services to us, such as our pharmacy software and refill partners, under contracts that require them to protect it.

Other ways we may share your information

The law allows or requires us to share information in these situations, under the conditions the law sets:

• When required by federal, state or local law
• For public health activities, such as reporting adverse reactions to medications, product recalls or preventing disease
• To the FDA about the quality, safety or effectiveness of products
• To report suspected abuse, neglect or domestic violence
• For health oversight activities, such as audits, inspections and licensure by the Florida Board of Pharmacy and other agencies
• In response to a court or administrative order, subpoena or other lawful process
• For law enforcement purposes, such as complying with prescription drug monitoring requirements
• To prevent a serious threat to health or safety
• To coroners, medical examiners or funeral directors
• For organ and tissue donation
• For workers' compensation claims
• For specialized government functions, such as military, national security and correctional institutions
• For research, under the protections the law requires

Uses that need your written permission

We will ask for your written permission before we use or share your information for marketing, before we sell your information, and for most sharing of psychotherapy notes. We never sell your information.

Your rights

• Get a copy of your records. You can ask to see or get an electronic or paper copy of your prescription and health records. We will provide one, usually within 30 days, and may charge a reasonable, cost-based fee.
• Ask us to correct your records. You can ask us to correct information you think is wrong or incomplete. We may say no, but we will tell you why in writing within 60 days.
• Ask for confidential communications. You can ask us to contact you in a specific way, for example at a different phone number or address. We will say yes to all reasonable requests.
• Ask us to limit what we use or share. You can ask us not to use or share certain information. We are not required to agree, except that if you pay for a prescription in full out of pocket, you can ask us not to share that information with your health insurer, and we will say yes unless the law requires us to share it.
• Get a list of those we've shared information with. You can ask for a list of the times we shared your information in the six years before your request, who we shared it with and why. It will not include sharing for treatment, payment or operations, or sharing you asked us to make.
• Get a copy of this notice. You can ask for a paper copy at any time, even if you agreed to get it electronically.
• Choose someone to act for you. If you have given someone medical power of attorney, or someone is your legal guardian, that person can exercise your rights.

Complaints

If you think we have violated your privacy rights, you can complain to us by contacting our Privacy Officer at the address below. You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights, 200 Independence Avenue S.W., Washington, D.C. 20201, by calling 1-877-696-6775, or online at hhs.gov/ocr/complaints. We will not retaliate against you for filing a complaint.

Changes to this notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available at the pharmacy and on this website.

Contact our Privacy Officer

Privacy Officer, Pharmacy on the Park, 784 S. Central Ave, Oviedo, FL 32765, 407-977-9779, info@pharmacyonthepark.com.

This notice is separate from our website privacy policy, which covers how this website handles information.